RudderStack’s customer data platform has recently gained immense popularity, with the company raising $56M to fuel their growth. The platform allows businesses to collect, store, and act on customer data in a unified and secure platform.
In this article, we will look at the basics of RudderStack and explore the features and capabilities the platform provides.
What is RudderStack
RudderStack is a customer data platform that provides organizations with the tools they need to understand and engage customers in a personalized way. Its mission is to make it easier for companies to gather customer information from multiple sources and produce better marketing insights to aid decisions. RudderStack’s customers, including B2B and B2C brands, are looking to bring together customer data from multiple sources and create a central place of engagement to optimize their campaigns and get the best out of their customer relationships.
The CDP tool, backed by venture capital firm Accel, has now raised $56 million in its latest financing round. This brings the company’s total respective funding amount to $73M since its inception in 2019. The company reportedly plans on using this new influx of funds towards global product expansion, including continued investments in product development and engineering talent, as well as increasing the number of international partnerships for its customers.
What is a Customer Data Platform
A customer data platform (CDP) is a technology that collects, stores and organizes customer data from multiple sources. This helps companies better understand their customers, create personalized experiences, target audiences more accurately and quickly develop insights for strategic decision-making.
RudderStack, a leading provider of customer data platform solutions has recently raised $56M in its latest series C funding round which will help expand its product offering into new markets.
RudderStack’s CDP allows marketers to easily access, analyze and visualize all their customer data in one place. By utilizing real-time segmentation and advanced analytics features such as cohort analysis to identify high value customers or users over a certain period, brands can make smarter decisions on how to engage with them.
Additionally, comprehensive user profiles empower businesses to better understand the characteristics of their customers and use the right strategies based on individual journey insights through leveraging predictive models for deeper segmentation and optimization. The insights from this platform further allow firms to develop deeper audience targeting capabilities that can be applied across digital marketing channels such as email, website personalization etc.
RudderStack’s Core Features
RudderStack, a customer data platform software, recently secured $56 million in its latest funding round. RudderStack’s customer data platform is an analytics tool that helps organizations track, segment, and analyze customer data. The platform provides a comprehensive view of customers and their data, enabling businesses to make informed decisions in real-time. It also offers features such as data transformation, data modeling, and tracking for web, mobile, and cloud applications.
Let’s take a closer look at RudderStack’s core features.
Data Collection
RudderStack is a customer data platform that helps businesses collect, manage and activate customer data. It enables users to collect, store and transport user-level data across various services. These services may include web, mobile apps and server-side applications. It supports various tracking services such as Google Analytics, Adobe Analytics, Amplitude and others. Additionally, the platform allows for integrating third-party data sources including email, push notifications and others.
The RudderStack Core SDKs can be integrated into clients’ applications to enable automated or manual processing of their generated data streams. Additionally, the Core SDKs streamline development by providing a preconfigured set of client libraries for developers to leverage from multiple destinations of analytics tools simultaneously. Lastly, Core SDKs support deduplication protocols that identify duplicate events generated from clients’ events being sent across different sources simultaneously to avoid over-duplication in analytics dashboards.
RudderStack offers various features on its platform such as real-time debugging which offers an insight into event delivery status; it also provides advanced traffic control capabilities wherein users can allocate their user universe at different rates depending on their requirements; it also supports custom scale requirements through its capacity scaler feature; finally,custom event mapping enables customers to map custom events to events available in the supported destinations natively or using RudderStack’s schema builder feature – providing flexibility and customization for end customers’ business needs.
Data Transformation
RudderStack offers tremendous flexibility in the type of data transformation you can perform. Our data transformation framework helps you build queries to modify incoming raw customer data and create processed datasets according to your needs.
Common transformations customers use on their data include:
- Cutting columns.
- Concatenating or joining strings.
- Extracting custom fields from JSON or XML payloads.
- Filtering rows or columns.
You can also specify a combination of multiple such transformations to customize output events according to your requirements.
In addition, you can also take advantage of RudderStack’s built-in utility functions to add features like timestamps or IP addresses into generated events.
Data Delivery
Data delivery is a vital element of RudderStack’s customer data platform. RudderStack can collect and organize customer data from diverse sources and deliver it to destinations for further analysis. This helps businesses make informed decisions about their customers and optimize their experience.
RudderStack offers several features that make it easy to organize data, access insights, and deliver the same to all destinations. For example, all user events are uniquely identifiable, helping businesses gain insights from each touchpoint of their customers’ journey. Moreover, this helps them access the entire customer picture, enabling them to understand customer behaviors in greater detail. Additionally, RudderStack supports streaming for real-time data feeds and offer enrichments for better insights on your customers — ensuring that businesses can leverage existing datasets with additional organizational context already built in.
RudderStack also offers custom API integrations that allow enterprises to move all their data quickly while ensuring an efficient use of resources. Furthermore, with integration support through REST API calls, businesses have access to real-time data pipelines, enabling them to quickly ingest company-wide or third-party vendor data into the platform. Leveraging this information gathered by RudderStack simplifies workflows while allowing teams within organizations to efficiently collaborate on a single platform— ultimately leading them towards achieving success in the long run with higher engagement levels from customers.
Benefits of Using RudderStack
RudderStack, a customer data platform, recently raised $56M and has quickly become one of the most popular platforms for customer data management.
RudderStack offers a variety of features and benefits that make it appealing to businesses and individuals alike. This article will discuss the various benefits of using RudderStack as a customer data platform.
Easy Integration
RudderStack provides users with easy integration capabilities that enable them to quickly connect their customer data sources, apps and tools. With pre-built integrations ready, RudderStack’s handy configuration helps fast-track projects and get them up and running quickly.
The platform also offers deep customization to fully cater to user needs and systems. Developers have access to custom triggers, which will help ensure their customer data flows without fail from their source systems into the powerful customer data platform constructed by RudderStack. Custom routes and events can also be defined with granular control over how user messages are processed by RudderStack—allowing for personalized experiences for customers in real-time.
The easy integration with RudderStack eliminates the need for hours of coding work traditionally associated with building custom integration systems from scratch — thus freeing up more resources to hone innovation within the project. Ultimately, using this sophisticated system could help your team accelerate better business decisions for smarter outcomes.
Real-Time Analytics
RudderStack’s real-time analytics make it easier for businesses to build customer profiles, identify usage patterns, and spot trends. By allowing business owners to see who their customers are and how they interact with their product in the present moment, RudderStack arms them with the information they need to stay ahead of the competition. With its easy drag-and-drop interface and powerful analytics capabilities, RudderStack is the perfect tool for business owners looking to take control of their entire customer journey.
Using RudderStack’s real-time analytics feature, you can gain a comprehensive understanding of your customers via metrics like ‘recent purchases’, ‘order completion rate’, ‘page views/visits’ and an array of other important dimensions measuring engagement. You can also leverage RudderStack’s integrated user data platform to stitch together customer data from any sources such as website forms or third-party widgets and develop a single unified profile at every stage in the journey.
Most importantly, all this information comes in one place allowing you greater insight and control over your ever-growing data assets to build stronger relationships with your customers faster. By utilizing this extensive feature set, you can squeeze even more value out of every visitor by tracking detailed performance indicators like product page visits versus purchase completion or login abandoned carts or reengaged lapsed users’ activity from across different channels in near real time.
Robust Security
One of the most important aspects of RudderStack’s customer data platform is the robust security measures it uses to keep its user data secure. RudderStack is integrated with Amazon Web Services (AWS) and Google Cloud Platform (GCP) for superior security, ensuring data is stored securely in the cloud environment.
Additionally, RudderStack’s customer data platform has been built with strict compliance standards and adheres to stringent security policies such as ISO 27001:2013 certification, HIPAA compliance, and SOC 2 audited status.
User access can be restricted through role-based user permissions and sensitive customer information can be encrypted before its stored on any third-party cloud environment. Moreover, various types of threats such as phishing attacks or website intrusions are blocked via email authentication at logins or other parameters like geofencing for verification against malicious activities. You also have additional authentication solutions like two-factor or fingerprint readers to keep your business information secure from external attacks.
How to Get Started with RudderStack
RudderStack is a powerful customer data platform that makes it easy to collect, store, and manage customer data. The platform has recently raised $56M for its customer data platform, so it is increasingly becoming one of the most popular tools for marketers and data analysts.
In this article, we will show you how to start with RudderStack. Then, we’ll provide a step-by-step guide on setting up your account, integrating with other services, and exploring the platform’s capabilities.
Sign up for an account
Getting started with RudderStack is easy. Simply sign up for an account in the RudderStack dashboard, and create a workspace to begin setting up your customer data-driven solution. Once you’re in, you can choose from three data destinations — Salesforce, Google BigQuery, and Amazon Redshift — to start. After choosing a destination, simply log in and follow the on-screen prompts to set up your integration.
Within your workspace, you will have access to all of the features of the RudderStack dashboard. This includes tracking pages visits, user activity, impressions made on advertisements and more. In addition, you can track which sources provide data through real-time dashboards and element live stream views and add custom sources available with RudderStack’s Enterprise plans. With these insights at your disposal, you can understand customer behavior at an unprecedented level and develop strategies such as A/B testing or cohort analysis accordingly.
In addition to this knowledge bank of actionable insights provided by the RudderStack platform, teams also have access to advanced queries that they can write directly into their workspace through language integrations such SQL/NodeJS/Python or our web-based UI query builder. This is particularly helpful when teams need ad hoc insights quickly or when problems arise with underlying data structures that need complex calculations for their solutions. In addition, teams can save these queries for future reuse by simply exporting them in our recommended format once completed – allowing teams more time to take advantage of their data rather than spending hours coding a query from scratch each time it’s needed!
At the end of it all – customers have peace of mind knowing that data processed through RudderStack will be secure thanks to enterprise grade security protocols such as OAuth authentication between all working components in addition to encrypting data stored on ETL databases using AES 256 encryption for added protection against threats like malicious actors trying to access sensitive customer information stored within an organization’s databases (keyword: $56M). Today’s most successful companies are leveraging customer data platforms like Rudderstack so what are you waiting for? Get started today!
Install the RudderStack SDK
The RudderStack SDK is a set of client libraries designed to connect to RudderStack from within your application. These libraries help you collect user data and send it to any desired destination. Installation of the SDK requires incorporating the open-source library into your application, and pass in the configuration parameters to the RudderStack instance.
Once the SDK has been installed into your application, you can start tracking all types of user events such as page views, clicks, form submits, etc., and send them to destinations such as Amazon S3, Airflow, Google BigQuery, and more. You can use variables such as userIds, deviceIds etc to create fuller tracking profiles for each user. Advanced cohorts allow you to group users based on their interest or behaviour within your product or service.
Using the RudderStack platform also enables automation for reducing cost and improving accuracy in data capture by eliminating manual coding and maintenance – errors which can significantly cut into valuable internal resources. In addition, sophisticated analytics capabilities allow business users an in-depth view into their entire customer journey while allowing them to quickly take action on insights generated from enriched metrics data.
Overall, with RudderStack’s customer data platform businesses benefit from enhanced customer experiences through detailed personalization plus an increase in efficiency and accuracy regarding how they collect and manage customer data across all their digital channels! Moreover this comes with all the benefits of an easy deployment cycle so any business running RudderStack will surely increase their bottom line!
Connect your data sources
Getting Started with RudderStack is straightforward. You will need to connect one or more data sources to get going. Data sources are services from which RudderStack will pull user data and send it to your destination(s).
Before connecting your data sources, you must register for an account with RudderStack. To do so, sign up for a free trial on the RudderStack website by providing basic information about yourself and any companies you represent. Once signed up, go to the Connections tab in the sidebar menu to add and manage existing connections.
Currently, RudderStack allows users to easily connect EventSource (such as Google Analytics), Mobile Source (such as Firebase), Server-Side Source (such as Postgres) or Cloud Source (such as Intercom). These can include Details such as App Version, Device Type, Event Properties and Custom Properties that can be used to target segments or create audiences. Once connected, RudderStack will automatically begin collecting tracking events from your configured source(s) into its customer-data platform for reliable delivery to your destination analytics provider.
RudderStack raises $56M for its customer data platform
Recently, RudderStack announced that it has secured $56M in a Series B round of funding for its customer data platform (CDP). This funding will allow RudderStack to continue expanding its current offering and developing new platform features.
In this article, we’ll explore what RudderStack’s customer data platform does and how it can help your business.
Overview of the $56M Series B funding
On May 14th, 2020, RudderStack raised $56 million in Series B funding led by existing investors Lightspeed Venture Partners and HOF Capital, including new investors Kapella Ventures, Sorenson Ventures, Basis Set Ventures and P2 Capital. This major funding will enable the company to expand its engineering efforts to further innovate its customer data platform and meet the growing needs of businesses worldwide.
RudderStack provides a customer data platform that helps businesses capture data from all sources such as their websites, digital applications, mobile apps, and over 500 supported customer data sources. The platform offers intelligent automation with real-time streaming analytics and event-based triggers for multi-platform marketing campaigns. Additionally, it supports audience segmentation and powerful APIs for analytics integration. It can help teams gain full visibility into their customer journey using in-depth insights on critical funnel points like shipping issues or high drop off rates.
The funding will further help RudderStack improve its core technology by introducing advanced features such as AI-driven segmentation and powerful automation tools. It also reinforces the company’s commitment to creating a leading user experience while focusing on enabling customers to access unified data via cloud technology — eradicating the need for companies to manually transfer information between different systems.
How the funding will help RudderStack
RudderStack, a customer data platform provider, recently announced that it has raised $56 million in Series B funding. This new funding will help RudderStack continue expanding its product roadmap around empowering companies to make better use of their customer data.
This new influx of money will enable RudderStack to invest resources into developing and offering more features on its customer data platform. These features can help companies extract more insights from their customer data and make more timely decisions based on this analysis. The new functionalities will also enable companies to optimize their marketing campaigns, personalize customer engagements, and increase engagement across various channels such as mobile, web, and in-store experiences. Additionally, RudderStack also plans to invest more into its support team to ensure a quality experience for customers using the product.
With this recent round of funding from investors such as Binary Capital, Beecken Petty O’Keefe & Company (BPOC) , Storm Ventures and Y Combinator among others, RudderStack is well-positioned for continued success in the unfolding digital landscape created by the rise of big data technologies. The additional funds will help it further expand its network of customers and partnerships while providing them with more powerful tools for unlocking insights from their customer datasets.
What it means for customers
For customers, RudderStack’s $56 million in funding means improved access to deeper data insights, greater scalability and reliability, and faster onboarding of new customers. The platform harnesses customer data to create a unified analytics view that companies can use to optimize users’ experiences and refine cross-channel campaigns.
The latest funding round was led by Insight Partners with participation from Cervin Ventures, Great Oaks VC, Rain Capital, Samsung NEXT Ventures, Storm Ventures, and existing investors CRV and OpenView. This infusion of capital will enable RudderStack to accelerate product development and operations that support its rapidly growing customer base.
RudderStack’s customer data platform is designed to simplify the integration of disparate sources into a unified customer profile that captures all behavior along the entire marketing journey. RudderStack integrates with hundreds of tools like Google Analytics, Amplitude, Mixpanel segmentation tools such as SegmentIO Sequencing or Personas. It then creates a real-time single view of the user journey across channels that can be seamlessly shared with other analytical engines or used in product decisions directly within the company’s systems.
It also provides deep insights into user behavior so companies can benchmark goals against success metrics across channels or improve personalization efforts targeted at specific segments or customers based on their activity patterns over time.
Overall, this improved access to deeper data gives companies greater insights into what drives their customers’ purchasing decisions—enabling them to develop more powerful campaigns tailored precisely to the right parameters for maximum effectiveness.