It may seem strange to newcomers that virtual casinos like Rabona Casino “collect” and process the personal data of their clients. There are reasons for this, but what specific information needs to be provided to the operator?

The standard set of requested personal data usually includes full name and full date of birth, the exact address of the player’s place of residence, his valid mobile phone number and email, as well as login, that is, username.

In addition, as part of the Know Your Customer (KYC) procedure, responsible resources will also be required to provide a number of official documents (scans or photocopies), including:

  • a document proving your identity – passport/ID card or driver’s license;
  • utility bill – water, gas, electricity, etc.;
  • document confirming ownership of a bank account, the profile of a specific payment system.

Need for data collection

The above documentation is asked of you for a reason. Firstly, this is necessary to comply with the responsible gaming policy – this way the casino can make sure that you are of the required age for legal online gambling.

Secondly, to protect the user profile from unauthorized authorizations, as well as secure transactions. The resource administration must be sure that all financial transactions are carried out by the account owner.

To prevent your personal information from falling into the wrong hands, check whether the chosen site is taking a number of measures, which we will discuss below.

Protection of payment data according to PCI DS

You can also find the PCI-Compliant mark on casino websites, which is the gold standard for the security of bank card payments.

Payment Card Industry Data Security Standard (abbreviation – PCI DS) is a specific set of requirements to ensure the confidentiality of information about the payment card holder.

Protection of personal data in online casinos

The operator’s main task is to provide safe gaming conditions on the site, so reliable protection of user data always comes first. What methods of data protection exist in online casinos?

To prevent leaks, casino management applies a set of effective measures, including:

  • ensuring confidentiality;
  • encryption of information transmission;
  • two-factor authentication;
  • anonymous payment methods;
  • certificates and licenses.

This is especially true for gambling establishments that serve users from EU countries (citizens and residents) and/or operate under a license from jurisdictions within the EU since they are all required to follow the GDPR.

The document regulates how different organizations, including online casinos, collect, process and, in fact, protect the information provided to them.

Anonymous transactions

Many casinos now offer deposits and withdrawals in cryptocurrency. Transactions are not only as fast as possible, but also 100% safe – this is the most anonymous payment method. Financial transactions carried out by owners of crypto wallets cannot be tracked, since the gambler does not need to enter personal information.

Certificates and licenses from authoritative structures

A reliable guarantee of the privacy of gamblers is provided by a certificate from the independent British center eCOGRA. One of the divisions of this organization ensures that the personal data of online casino users remains confidential. We are talking about the SRS division (stands for Self-Regulation Services).

This way, you can play on platforms that have successfully passed eCOGRA certification without fear of information leaks or scams.

Gambling licenses as a guarantor of data security

Don’t want to check for yourself whether a certain online casino uses data encryption, has the proper certificates and meets all security standards?

There are special structures that carefully check each site, including the level of protection of user data, making life easier for gamblers.

The most prestigious regulatory bodies are:

  • UKGC – UK Gambling Control Commission.
  • MGA – Malta Gaming Authority.
  • GGC – Gibraltar Gambling Commission.
  • AGCC – Alderney Gambling Control Commission.
  • Curacao Gambling Commission.

All online casinos operating under license from these regulators have positive ratings and reviews.


As we can see, internet casinos and websites pertaining to gambling in general take great care to ensure your protection and privacy. These platforms will take further action in the future as the hazards presented by spyware, phishing, and hacking continue to escalate. For those who wish to take advantage of everything the gaming community has to offer, this is wonderful news.